The Professional Services sector is a broad industry with many businesses offering their specialist services. The sector includes everything from large firms to one-person businesses and medium-sized companies. We’re proud to be a part of this industry, providing services to many other businesses in the sector.
Professional Services companies are often challenged by the rapid evolution of technology and business processes. While experts in fields such as law, accounting, and financial planning excel in their specialties, they may be unfamiliar with advanced technologies like AI, ML, automation, and RPA, which are quickly becoming industry standards. Similarly, hiring and retaining staff for roles such as accountants, bookkeepers, paralegals, and virtual paraplanners is increasingly competitive. Firms that do not outsource these roles may struggle to keep pace. To navigate these challenges, Professional Services companies must be ready to adapt and evolve—a process we are prepared to facilitate, having worked with many businesses in this sector.
Professional Services companies within the Fortune 1000, notably the big accounting firms, have long depended on consulting services, digital transformation specialists, and staffing providers. These companies were the early adopters of outsourcing and offshoring. Major multinational law and financial advisory firms also resort to first-tier consulting and outsourcing companies. Small to mid-sized Professional Services businesses were slower in embracing this external assistance, but this trend is changing quickly. Many of these firms are now utilizing staff augmentation and leveraging digital transformation technologies like RPA, AI, and ML to improve their competitiveness and profitability.
Valenta is well-versed in the technological developments and innovative approaches that define today’s evolving Professional Services sector. We have significant experience collaborating with CPA firms, Legal Practices, and Financial Planners. Our team of Managing Partners, spread across global cities, comprises many individuals with prior Professional Services industry experience. Working with onshore and offshore consultants, developers, and outsourcing managers, our partners strive to provide the highest quality of services to our clients.
Below are the top challenges faced by today’s Professional Services sector. Valenta can assist with all of these challenges through a combination of Process Consulting, Digital Transformation and Staff Augmentation :
At Valenta we can aid with today’s challenges and provide services that address Accounting Firms, Legal Practices and Financial Planners needs. We can help firms automate their front end to drive billings growth. We can also utilize RPA to perform many back office tasks required for Accounting, Financial Planning and Law and decrease margin pressure as a consequence. We can also assist Professional Services companies when it comes to staffing. We can help them retain their existing staff by automating work functions and giving them better analytics to be more productive. We can also help them retain existing employees by providing virtual staff for more repetitive routine work to help them to be more client facing and strategic. We provide new economy and information economy roles like Big Data Specialists, Developers, Cyber Security Engineers, Cloud Engineers, RPA Developers, Data Security Analysts, and more. Valenta also provides traditional BPO services like accounting, bookkeeping, administration, billing staff, paralegals, paraplanners, digital marketers, IT staff, software administrators and more.
Valenta can help Professional Services companies in the following ways :
Professional Services companies cannot afford to waste time or have inefficiencies in their organizations. Process issues appear frequently in organizations with a high volume of tasks, like the ones in Professional Services. We look for waste in all processes and have staff available for process mapping, task mapping and business optimization.
Excellence in execution is essential. Great ideas and goals are only the beginning. Successfully implementing new strategies, projects, and plans is the difference between success and failure. We help our Professional Services clients flawlessly execute.
Innovation is a key to success for all businesses. The competition, customers, and the business environment are always changing. Innovation is how Professional Services companies can stay ahead of the competition and keep pace with large firms. We help our clients to be nimble and agile.
Developing and executing the right growth strategies is critical. Our clients benefit from bringing in our expertise for hire. We can provide actionable strategies for our Professional Services clients plus detailed plans for how to get desired outcomes and results.
There is a tremendous need for all companies to automate and adapt to new technologies and ways of doing business. Professional Services companies are no different. Having skill sets inhouse to pull this off can be challenging. Valenta implements solutions such as RPA and Conversational-AI for businesses of all sizes at competitive pricing. Offloading this important function to us, helps Professional Services companies focus on their core business.
In today’s environment a business must grow or die. One of the most painful challenges is sustainable and profitable growth. Our team of partners, consultants, developers, and back office staff can implement a myriad of growth strategies for Professional Services companies to strike the right balance of growth and profits.
The bottom line is crucial. Maintaining profitability and healthy billings is something every firm must pay close attention to. Professional Services companies are no different. Valenta can identify opportunities for efficiency gains and can provide ROIs for all client projects.
If current employees are under-skilled or not able to fulfill the requirements of positions, Valenta’s team of skilled and fully trained individuals can meet requirements. Hiring is time consuming and there are not always skills available within budget. Staff Augmentation can bridge the gap of competencies and economics.
Marketing in the digital age is constantly changing and evolving and it can be hard to keep up. Professional Services companies need to get the word out and address their prospects and clients. Lack of expertise or lack of budget is not an issue with Valenta’s fractional full-stack marketing services. There is a multitude of economical marketing options that are effective when implemented correctly.
Valenta provides Consulting services that can be of great value to the Professional Services segment. We can assist companies in this space streamline their front end, back office, operations, billing, client support, and HR processes for peak efficiency and the lowest cost. Savings generated can be devoted to enhancing infrastructure, upgrading legacy software platforms or partner bonuses.
Valenta Digital Transformation services can streamline operations, plus customer-facing and back-office processes by leveraging RPA and Conversational AI for Professional Services companies. We can also leverage RPA and AI for finance, legal, and accounting workflows. RPA, ML and AI can be deployed as a service with flexible SaaS models. All Valenta services are easy to scale up and ramp down which can be of great value to Professional Services companies.
Professional Services companies can also benefit from Valenta Staff Augmentation services. Hard to fill Software Developers, and other Technology roles can be supplied for better operations and decision-making. Back office roles like accountants, bookkeepers, paralegals, virtual assistants for paraplanning, IT staff, digital marketing, and more can be filled quickly and cost-effectively so that the maximum amount of resources can be dedicated to client-facing positions and other strategic roles.
Many processes lend themselves to automation in the Professional Services space. Please find the following Heat Maps highlighting areas in Finance, Accounting and Legal that are the best places to start with automation and digital transformation in the Professional Services segment.
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Professional Services businesses can benefit from Valenta services. We have partners and staff onboard who understand this sector and who have experience with Professional Services. Everything we do at Valenta is about helping companies focus on and have time for what they do best and their core mission. We do this through process consulting, digital transformation, the automation of tasks, and by providing staff augmentation. Valenta is focused exclusively on SMB clients, typically enterprise customers with 10-1,000 employees. We have Managing Partners located in cities across the US, Canada, the UK, the EU, and Australia. Our Managing Partners work with other onshore consultants, plus offshore consultants, developers, and managers of outsourced staff to deliver the best services to our clients. Please reach out here to locate a Managing Partner in your area.